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The best way to find out how well we’re servicing our customers is to occasionally ask them!

Without customer feedback, we could be deluding ourselves that everything’s hunky dory, so we’d really like to know if we’re hitting or missing the spot. Feedback, whether good, bad or indifferent, gives us the chance to consider our performance and make improvements where required. We’d really appreciate it if you’d give us just three minutes of your time to complete the form below or download it and email to perceptions@invisibleconnections.co.uk. Thank you.

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Telescopic connectors provide us numerous advantages for precast stair installation. Apart from improved time and efficiency, the health and safety gains over traditional support methods are a key driver to satisfy our own needs, as well as those of our clients.

Shane Dunleavy, Project Manager, Morrisroe 
Shane Dunleavy, Project Manager, Morrisroe

I’ve used your services on my last three projects (telescopic connectors for precast and continuity strip for in-situ). You’re very good at accommodating site demands for lead-in times and value competitiveness. Very happy with the service I’ve received on all three projects and hope this relationship will continue on future developments.

Paul Dean, Project Manager (Qcf), JP Dunn Construction Ltd 
Paul Dean, Project Manager (Qcf), JP Dunn Construction Ltd

Invisible Connections are an outstanding company to work with. Between Ross in sales and Derek on the technical side of things, iC have an offering which the rest of the market would do well to get close to. I can’t credit these two individuals enough for the support they have given me for both standard and bespoke FERBOX connections – some rather more complex than others!

Iain Harding, Project Manager, Keltbray Structures 
Iain Harding, Project Manager, Keltbray Structures

Having FERBOX pre-sized is great from a quality and time-saving perspective, because if you use a regular continuity box, you end up having short lap lengths, depending on where you cut it. It goes back to your time spent fixing, looking for things, cutting them and having to retape corners and ends to stop concrete going in.

Ali Solki, Project Engineer, A J Morrisroe 
Ali Solki, Project Engineer, A J Morrisroe

We were thinking how we could give the architect what they wanted: a finished landing with a shadow gap all around. We used the telescopic connection system from Invisible Connections, which made it a lot easier, both to install the wall recesses and to install the stairs.

Ali Solki, Project Engineer, A J Morrisroe 
Ali Solki, Project Engineer, A J Morrisroe

We have completed installation of our stairs in both cores, using TSS connectors. Everything went smoothly, quickly and easily. The new anti-uplift brackets have done the job perfectly.

Matthew Bialecki, Senior Engineer, J. Coffey Construction Ltd 
Matthew Bialecki, Senior Engineer, J. Coffey Construction Ltd

An issue with slipform is dragging. We always try to find solutions for fixing the casting elements robustly. Singular couplers are flimsy (just tied individually to the wall rebar), but coupler boxes are more robust and can resist that drag. COUPLER CADDi is a really good solution for slipform systems.

Ali Tayfun, Senior Engineer, Keltbray 
Ali Tayfun, Senior Engineer, Keltbray

In a slipform core, having several couplers in a box actually makes it easier and quicker to find. Just take off the lid and the couplers are exposed without any damage.

Ali Tayfun, Senior Engineer, Keltbray 
Ali Tayfun, Senior Engineer, Keltbray

There’s no drilling, which of course involves manpower. And every drilling detail comes with resin, which is not cheap. The safety hazard of silica dust is an important consideration. Eliminating all of this gives the contractor a great advantage.

Florin Rotariou, Senior Engineer, Keltbray 
Florin Rotariou, Senior Engineer, Keltbray

As specialists in precast concrete car park construction, we use telescopic connectors for many key applications. Particularly, the BSF system helps us to construct a ‘modern’ frame without cumbersome corbel supports and enables rapid assembly on site. The technical back-up provided by Invisible Connections provides us with added reassurance.

Peter Crofts, Precast Design Manager, SCC Design Build Ltd 
Peter Crofts, Precast Design Manager, SCC Design Build Ltd

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