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The best way to find out how well we’re servicing our customers is to occasionally ask them!

Without customer feedback, we could be deluding ourselves that everything’s hunky dory, so we’d really like to know if we’re hitting or missing the spot. Feedback, whether good, bad or indifferent, gives us the chance to consider our performance and make improvements where required. We’d really appreciate it if you’d give us just three minutes of your time to complete the form below or download it and email to perceptions@invisibleconnections.co.uk. Thank you.

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Telescopic connectors provide us numerous advantages for precast stair installation. Apart from improved time and efficiency, the health and safety gains over traditional support methods are a key driver to satisfy our own needs, as well as those of our clients.

Shane Dunleavy, Project Manager, Morrisroe

As specialists in precast concrete car park construction, we use telescopic connectors for many key applications. Particularly, the BSF system helps us to construct a ‘modern’ frame without cumbersome corbel supports and enables rapid assembly on site. The technical back-up provided by Invisible Connections provides us with added reassurance.

Peter Crofts, Precast Design Manager, SCC Design Build Ltd

We hadn’t typically gone the ‘specials’ route before. But, by investing a little upfront time to schedule our FERBOX requirements, we gained a smooth supply and installation process – without wastage or complication – and exceeded the programme demands of our slip-formed cores.

Adrian Paul, Project Manager, O’Keefe Construction (Greenwich) Ltd

In a slipform core, having several couplers in a box actually makes it easier and quicker to find. Just take off the lid and the couplers are exposed without any damage.

Ali Tayfun, Senior Engineer, Keltbray

We have completed installation of our stairs in both cores, using TSS connectors. Everything went smoothly, quickly and easily. The new anti-uplift brackets have done the job perfectly.

Matthew Bialecki, Senior Engineer, J. Coffey Construction Ltd

An issue with slipform is dragging. We always try to find solutions for fixing the casting elements robustly. Singular couplers are flimsy (just tied individually to the wall rebar), but coupler boxes are more robust and can resist that drag. COUPLER CADDi is a really good solution for slipform systems.

Ali Tayfun, Senior Engineer, Keltbray

There’s no drilling, which of course involves manpower. And every drilling detail comes with resin, which is not cheap. The safety hazard of silica dust is an important consideration. Eliminating all of this gives the contractor a great advantage.

Florin Rotariou, Senior Engineer, Keltbray

We were thinking how we could give the architect what they wanted: a finished landing with a shadow gap all around. We used the telescopic connection system from Invisible Connections, which made it a lot easier, both to install the wall recesses and to install the stairs.

Ali Solki, Project Engineer, A J Morrisroe

Thank you for sending the calculations and installation advice. The new calculation software looks great. Very clear, user friendly and with more design checks than the previous version. It’s a pleasure to see how you are constantly improving.

Stefan Pauceanu, Senior Structural Engineer, Ground Construction Ltd

I’ve used your services on my last three projects (telescopic connectors for precast and continuity strip for in-situ). You’re very good at accommodating site demands for lead-in times and value competitiveness. Very happy with the service I’ve received on all three projects and hope this relationship will continue on future developments.

Paul Dean, Project Manager (Qcf), JP Dunn Construction Ltd

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